Modern Furniture Zone

It’s not a secret that well-known shipping companies like UPS or FedEx are capable to do furniture shipping service. Most of online furniture retailers use them to deliver their orders to customers. Usually it is so-called curb-side delivery, which means that a pallet (if shipper is wise enough) with furniture or just manufacturer’s original boxes without extra packaging (most cases) will be dropped off near your house. If these boxes are not totally jammed or don’t look like a piece of garbage

- you will sign the delivery papers and UPS/Fedex truck will disappear in seconds.

Next, you will kill yourself trying to get these boxes into your house, scratching your walls and hardwood floor. Then you will open the first box and OMG! – the top glass of your beautiful coffee table is broken! Probably the whole container was dropped from the outlet or something like this. But you signed the papers already. They say pretty clear that you got your boxes in good condition and delivery company has no responsibility at all.

After miles of burned nerves and hours on hold you will probably get another box, with the same carrier. And this time the glass will be OK. Then you try to tighten the screw with your pliers… – OMG! you have done it too hard and the glass is broken again!

This situation is pretty common with curb-side delivery. The only way to avoid it – to buy furniture from trusted stores that do furniture shipping using companies like GeoNet Express, with so-called White Glove service. In this case you will get your furniture in the room of your choice and professional guys will unpack all boxes, make sure that everything is OK and then – assemble everything with professional equipment. I’d recommend Furniture Depot because they really care about customer satisfaction and even ready to provide free delivery for some states.

I think it’s great that companies like GeoNet Express allow furniture retailers focus on sales and customer support and forget about delivery and shipping problems. With good delivery service the furniture shipping shopping could be really enjoyable!